Frequently Asked Questions

What is included in the fees?
What is the method of payment
What ratio of staff to children is there?
Do I have to pay for holidays? And sickness?
Are your staff qualified and checked for suitability?
How do I know that my child will be secure at your nursery?
Do the children go on outings?
What if my child has Special Educational Needs?
Can I see a copy of your terms and conditions
Do you provide childcare services during holidays?
Do you accept Childcare Vouchers?
What happens if my child is ill?
What if my child has an accident?
Do you cater for dietary requirements / what is your menu?